Sysmex Europe
Menu
Are you looking for more than just a job? Something truly significant and worthwhile? Then Sysmex is the right place for you. Our products are needed. By people all over the world, for a healthy life.
If this appeals to you, come and join us in the position of

International CRM Process Trainer & Change Manager (f/m/x) in Medical Technology

Your responsibilities

Take responsibilities and ownership within the introduction of a Customer Relationship Management (CRM) tool as part of an EMEA-wide digitalisation project:
  • Act as trusted advisor for our Service CRM related matters in our EMEA region
  • Train Service CRM users regarding new robust processes and concepts to build sustainable and future-oriented solutions in the EMEA region
  • Implement train-the-trainer concepts in close cooperation with process owners and trainers
  • Create, prepare and deliver appropriate learning resources to onboard and train users
  • Monitor and ensure data governance
  • Continuously work on improvements within processes, platforms and tools
  • Specify business requirements in close cooperation with Service process owners and our IT department

Your profile

  • During several years of experience, you have gained expert knowledge in medical device industry service processes
  • You have experience in IT-related projects, in particular in CRM projects
  • You have a high affinity to IT solutions and a good technical understanding
  • You convince with strong cross-cultural communication skills and experience in delivering/moderating training (online or presential)
  • You have a distinct ability to approach, convince and motivate people
  • You have change management experience
  • You possess a high degree of personal responsibility, innovative and solution-oriented thinking
  • Persistence, accuracy and friendliness, even in stressful situations, are further strengths of yours

Our offer

  • A growing and healthy corporate group with respect and trust as the basis for cooperation and communication
  • As family friendly company we support flexible working time, offer a care allowance for children as well as a parent-child room at our premises
  • A family atmosphere as well as innovative working in an international environment
  • 30 days annual holidays as well as Christmas and holiday bonus
  • Capital-forming benefits and subsidy towards the company pension scheme
  • Flexible working times/flexitime as well as the possibility of mobile working
  • Subsidy towards the public transport “ProfiTicket”, free parking for all employees
  • Diverse range of sport courses in our own fitness studio and massages
  • Canteen/free beverages/fruit

Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.

Reference: #06598
Contact
Bettina Klinge
+49 40 527 26 284
Place of Work
Sysmex Europe SE
Bornbarch 1
22848 Norderstedt
DE
Field of Employment
Project Management
Working Experience
5 to 7 years
Type of Employment
full-time
Offer valid until
30-11-2022
Copyright © Sysmex Europe SE. All rights reserved.
Customize your experience

We use cookies to enable you to optimally use our Website and to improve our communication with you. We shall take your selection into account and use only the data for which you give us your consent.

* May lead to restrictions in content and in the user experience
Detail about cookies
Essential cookies
These cookies help to make our website usable by enabling basic features such as page navigation and access to secure areas of our website. Our website cannot function properly without these cookies.
Statistics cookies
By collecting information anonymously, these cookies help us to understand how visitors interact with our website. This information enables us to continually improve our platform.
Marketing cookies
are used to track visitors on websites. The intention is to show advertisements that are relevant and appealing to the individual user and are, therefore, valuable to publishers and third-party advertisers.