Are you looking for more than just a job? Then Sysmex is the right place for you.
We are looking for a Technical Service Specialist to provide enterprise-level assistance to our customers and to serves not only for Turkey, but also Uzbekistan, Tajikistan, Kyrgyzstan, Turkmenistan, Azerbaijan, Israel and Iran.
If this appeals to you, come and join us in the position of
Technical Service Specialist
Your responsibilities
- Provide technical support for customers to ensure customer needs are met
- Assisting the Technical Service in running the academy and performing training for partnerships
- Maintain response time & downtime as per the SLA to assigned customers
- Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures
- Perform field service as advised by the Team Leader, carrying out repairs, maintenance, and installation of instrumentation in the responsible area
- Execute preventive maintenance calls as scheduled
Your profile
- Have a bachelor's degree in Electric & Electronic and Biomedical Engineering or equivalent qualification
- Min. 2 years of field service experience IVD or medical devices
- Proficiency in English (both written and verbal) is essential
- Experience in servicing and troubleshooting Hematology , Coagulation, Urinalysis products / instruments will have an added advantage
- Customer focus with strong problem solving skills
- Completed military service for male candidates
- Travel requirement in Turkey and Plus countries, up to 50%
- B Class driver's license
We offer
- Company car is included in the role
- Private health insurance covers your family to access top-quality healthcare services
- Company-contributed private pension
- Birthday Leave
A family atmosphere as well as innovative working in an international environment. You will join a stable and healthy company, market leader in its field, certified as Great Place to Work.