The nomination was based on the customer learning portal – Sysmex Academy Online (SAO) – that would supplement the face-to-face training with a broad selection of digital training media and live webinars. This allowed Sysmex to provide more scientific and clinical information, besides the traditional focus on product-related training. SAO gives customers a convenient and comprehensive one-stop learning platform tailored to their local language.
The ‘Best Customer Training Program’ award recognizes organizations that have successfully developed and deployed educational programs, strategies, systems and tools to support learning objectives. Award entries were evaluated by a panel of veteran, independent senior industry experts, as well as Brandon Hall Group analysts and executives based on the following criteria: fit the need, design of the program, functionality, innovation and overall measurable benefits.
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